FAQ

What should I do if there is a delay in our flight?

We can assist you with waiting for up to 3 hours due to a delay caused by the airline company.

Are your vehicles equipped with air conditioning?

All of our vehicles are equipped with the highest level of amenities adhering to the relevant regulations in the country, including air conditioning.

Are there any baby seats available in the vehicles?

Guests who wish to receive this service must indicate it on the reservation screen.

What should I do if I cannot find the representative?

You can reach our call center, which operates 24/7, and we will connect you with our valuable partners.

Where can I find the driver at the airport?

After arriving at the airport, you can meet our valuable partners who provide VIP transfer services at the exit point of the airport terminal after you have collected your luggage.